At FJ Sewing, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services.
1. Information We Collect
We may collect the following information:
- Name, email address, phone number, and other contact details when you request a quote or contact us.
- Information about your orders, preferences, and project details.
- Non-personal information such as website usage, browser type, and IP address for analytics purposes.
2. How We Use Your Information
Your information is used to:
- Provide and manage our services, including quotes and order processing.
- Respond to your inquiries and provide customer support.
- Improve our website and services based on usage and feedback.
- Send updates, promotions, or newsletters (only if you opt-in).
3. Sharing Your Information
We respect your privacy and do not sell or share your personal information with third parties, except:
- To service providers who help us operate our website or process orders.
- If required by law or to protect our legal rights.
4. Cookies and Tracking
Our website may use cookies to enhance your experience, analyze site traffic, and improve functionality. You can disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Request access to the information we hold about you.
- Request corrections or deletion of your personal data.
- Opt-out of marketing communications at any time.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
If you have questions about this Privacy Policy, please contact us at info@fjsewing.co.za.